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Problems Paying

If you are having problems paying, you must tell us immediately, as we may be able to assist you depending on your circumstances.

Call us on 01323 410000 to discuss what we can do.

Help Options

Have you considered changing your payment date? If your payment date is inconvenient, switching to Direct Debit will give you a greater choice of payment dates. Call us on 01323 410000 so we can arrange this for you.

You can carry out an online self-assessment using our Benefits Calculator to check whether you might be eligible for help.*

* Our Benefits Calculator will only indicate possible entitlement. it does not guarantee an application will be successful.

Contact Us

The quickest and easiest way to contact us is by
Email Contact Form
Otherwise you can contact us by
Telephone Contact
01323 410000
In Person Contact
In Person: