How to Use Our Online Forms
We have tried to make our online forms as easy as possible for you.
Online forms can have multiple sections. Select Next to move forward to the next section or select Back to move to a previous section.
Saving and Returning
You can save your progress in online forms by selecting Save. Your online form will automatically save when you move to the next section. You will receive a message when your progress has saved successfully.
All of your submitted and not submitted forms are in My Service Requests.
You can return to a previously saved form by going to My Service Requests and ticking the Not Yet Submitted option. Then select the relevant saved form from the list displayed.
Select the calendar icon to select the required date. You can free type the date but it must follow this format DD/MM/YYYY.
Drop down lists
You can open a dropdown list by selecting it. The list will then appear and you will need to pick the appropriate answer.
Looking Up Addresses
You can search for an Eastbourne address by entering the post code or street name, then selecting Look up address.
You will be presented with a list of addresses; address results may run over to another page. Select the correct address. You will then move on to the next part of the form.
Alerts and Help
If you type an invalid entry you will be alerted automatically. For example, you will be alerted if you type your national insurance number using a incorrect format.
If you are receiving these alerts, please select help (question mark symbol) next to the input field for assistance with filling out the form.