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» Online Application Help

How to Use Our Online Forms

We have tried to make our online forms as easy as possible for you.

Navigating

Online form buttons

Online forms can have multiple sections. Select Next to move forward to the next section or select Back to move to a previous section.

Saving and Returning

You can save your progress in online forms by selecting Save. Your online form will automatically save when you move to the next section. You will receive a message when your progress has saved successfully.

All of your submitted and not submitted forms are in My Service Requests.

Not Yet Submitted Service Requests

You can return to a previously saved form by going to My Service Requests and ticking the Not Yet Submitted option. Then select the relevant saved form from the list displayed.

Date Fields

Online Form Calendar

Select the calendar icon to select the required date. You can free type the date but it must follow this format DD/MM/YYYY.

Drop down lists

Combo box example

You can open a dropdown list by selecting it. The list will then appear and you will need to pick the appropriate answer.

Looking Up Addresses

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Looks up an address

You can search for an Eastbourne address by entering the post code or street name, then selecting Look up address.

You will be presented with a list of addresses; address results may run over to another page. Select the correct address. You will then move on to the next part of the form.

Alerts and Help

Invalid field Entry
If you type an invalid entry you will be alerted automatically. For example, you will be alerted if you type your national insurance number using a incorrect format.
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Online Form Help Text
If you are receiving these alerts, please select help (question mark symbol) next to the input field for assistance with filling out the form.

Contact Us

The quickest and easiest way to contact us is by
Email Contact Form
Otherwise you can contact us by
Telephone Contact
Telephone:
01323 410000
In Person Contact
In Person: