27 October 2014
Eastbourne Borough Council has been awarded the ‘Smarter Planning Champion’ status by the UK Planning Portal in recognition of the drive for efficiency and the continued improvement in the delivery of the planning service.
To achieve its Smarter Planning Champion status the council had to demonstrate that it is actively applying best practice in the processing of online planning applications - saving time and resources as well as money and carbon for all of its users.
We have achieved full integration between the council’s planning function, the council’s website and the Planning Portal. The end-to-end planning function can now be started and completed electronically without the reliance on a paper file (receipt, fee payment, consultation, evaluation and decision). This means we can maintain our paperless ways of working by communicating with applicants and agents electronically throughout the decision making process.
- electronic validation (on screen)
- electronic case files that can be accessed remotely
- registration on screen
- e-consultation notices
- e-decision notices
This integration now means that the electronic submission (via the Planning Portal) rate has risen to approximately 80-90% of all applications received. This rate exceeds the national average of 70% and places Eastbourne at the head of East Sussex authorities.