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Help and Advice for Private Tenants

Find out how to get help from our Private Housing Team if you have problems within your privately rented home and your landlord has not taken your complaint seriously.

  • Do you rent from a private landlord?

  • Are you finding it difficult to get your landlord to carry out essential repairs?

  • Does your rented house, flat or bedsit let in the rain or is it difficult to heat?

  • Is your home damp or mouldy?

Problems Within Privately Rented Homes

Common problems within the home include issues with damp and mould, poor insulation, issues with cold and draughts, or homes that may have unsafe electrics.

We know that the vast majority of landlords in Eastbourne offer really good quality accommodation. A small number of landlords occasionally need a little guidance to bring their properties up to a reasonable standard.

If you feel your landlord has not taken your complaint seriously, then the council's Private Housing Team may be able to help you.

Contact Us If You Need Help

The Private Housing Team are a friendly and approachable team, so if you feel your housing issues remain unaddressed, then we will be happy to discuss these with you and if appropriate, arrange a visit.

There are a range of options available within the Private Housing Team - from simple advice to tenants, informal negotiations with landlords and where absolutely necessary, the use of appropriate enforcement action.

Call us for further advice and information on 01323 415917 or use the online Contact Form below.

Contact Details

  • Tel 01323 415351