Find guidance for landlords, agents and tenants on how privately rented housing conditions are inspected and assessed and about the changes under the Housing Act 2004 from 6 April 2006.
You can also find advice for private tenants on how to complain about housing conditions and where to get help with problems with repairs, improvements, safety and maintenance.
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Improvements, Repairs and Safety
Get help and advice on the Housing Health and Safety Rating System (HHSRS) - the new prescribed national method for the assessment of housing conditions.
This new risk assessment system has changed the way the council's Environmental Health Officers inspect and assess housing conditions. Find out more in this section.
This advice should be read together with the information for landlords on the new licensing system, management regulations and minimum standards in our Houses in Multiple Occupation section.