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Say No to Doorstep Sellers

Practical tips and advice leaflets on how to avoid falling victim to cons or scams from doorstep sellers.
 
Beware of unscrupulous callers who may try to pressure you into buying.
 
Do not deal with people who knock on your door offering to do home improvement work or want to store their equipment on your property.
 
If you do receive such a call, then stop before you answer the door, put the chain on and check the person's credentials. If you do not know the caller do not let them in, as once they are in it may be very difficult to get them to leave.
 
  • Do not agree to any work where the caller says "we are only in the area today"
  • Do not be enticed into hiring the caller on the basis that they will offer you a reduction in price, if you allow them to store their machinery on your property.
  • Do not let a doorstep caller persuade you that you need work done on your home.

Having Work Done on Your Home

If you need a builder, plumber or other contractor, do not just pick one from the Yellow Pages - get a reputable and reliable local contractor either through personal recommendation, or through the local referral services Contractor Call or Buy With Confidence.
 
For more information about these referral schemes, go to Having Work Done on Your Home - see Related Pages.
How to Beat the Bogus Caller
How to Beat the Bogus Caller - [287 KB] Leaflet published by the Home Office with practical tips and advice - Lock, Stop, Chain and Check
Gas and Electricity Priority Service Register - Password Scheme
Gas and Electricity Priority Service Register - Password Scheme - [128 KB] Leaflet about free gas and electricity services available from all suppliers for older and disabled people. A password protection scheme can be used whenever staff visit your home, so you can protect yourself against bogus callers pretending to be from your gas and electricity supplier.
Having Work Done on Your Home - Advice Leaflet
Having Work Done on Your Home - Advice Leaflet - [137 KB] A step-by-step guide to getting work done on your home, with practical advice on how to avoid problems and scams.
Having Work Done on Your Home - List of Helpful Organisations
Having Work Done on Your Home - List of Helpful Organisations - [536 KB] National list of organisations which can help you get work done on your home. In Eastbourne you can also get advice from Age Concern Eastbourne Contractor Call telephone 01323 724433, or East Sussex Trading Standards Buy With Confidence telephone 01323 418215