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Homeowners Advice

Buy with Confidence - Approved Traders

Advice on improvements, repairs, maintenance, safety and security in your home.

In this section you can download our free factsheets and find useful links and contacts for sources of help and advice.

Having Work Done on Your Home

If you need to get builders and contractors to do work on your home, you can download advice leaflets from the Office of Fair Trading below.

The leaflets give practical tips on how to avoid problems with contractors, and a list of trade organisations and advice agencies who can help you.

In Eastbourne, the free Contractor Call service can put you in touch with approved building contractors who have been carefully checked and have agreed to meet strict conditions. Telephone 01323 724433 or see Other Websites for more information and an online contact form.

The East Sussex Trading Standards Buy with Confidence approved trader scheme also lists contractors for home maintenance and improvements. Telephone 01323 418215 or view the list of traders online.

Whilst it is primarily the responsibility of homeowners to maintain their own property, some homeowners, such as elderly and vulnerable people, do not have the resources to keep their homes in good repair.

If you are over 60 or disabled, or a family on means tested benefits, the council may be able to give you financial help - go to our Private Housing Assistance section.

Having Work Done on Your Home - Advice Leaflet
Having Work Done on Your Home - Advice Leaflet - [137 KB] A step-by-step guide to getting work done on your home, with practical advice to avoid problems with contractors. Published by the Office of Fair Trading.
Having Work Done on Your Home - List of Helpful Organisations
Having Work Done on Your Home - List of Helpful Organisations - [536 KB] National list of organisations which can help you get work done on your home. In Eastbourne you can also get advice from Age Concern Eastbourne Contractor Call telephone 01323 724433, or East Sussex Trading Standards Buy With Confidence telephone 01323 418215
Homeowners Advice Online
Homeowners Advice Online - [85 KB] Publicity flyer promoting the advice and publications available on the council's website at www.eastbourne.gov.uk/privatehousing
Private Housing Assistance Advice Online
Private Housing Assistance Advice Online - [137 KB] Publicity flyer promoting the information about Private Housing Assistance for older or disabled people or families on benefits available on the council's website at www.eastbourne.gov.uk/privatehousing
Private Housing Assistance Information Booklet
Private Housing Assistance Information Booklet - [650 KB] Download our information booklet about grants and interest free loans available to homeowners and private tenants in Eastbourne for home improvement work.
Energy Saving Grants in East Sussex Information Booklet
Energy Saving Grants in East Sussex Information Booklet - [590 KB] Find out about grants and discounts available from your local council, through the East Sussex Energy Partnership. Cut your heating costs with free or discounted insulation and solar panels.