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Independent Living Advisor

Support Groups Web Directory - find over 300 local and national support group websites
For other sources of help and advice, search our Support Groups Web Directory

The council's Independent Living Advisor can help older and vulnerable people in Eastbourne to make informed choices about the housing options and assistance available to them.

Customer Gwen Hughes says "It is so good to know that in a world that seems to ignore old people's problems, there are still people like yourselves that try to help".

Advice and Support

The Advisor offers a wide range of advice and support to older people and vulnerable adults in private housing, including owner occupiers and those renting privately:

  • Guidance on the different types of housing grants and financial assistance available

  • Help with filling in forms

  • Signposting to specialist advice and support services

As well as explaining housing help available from the council, the Independent Living Advisor can also direct clients to appropriate specialist support services and make referrals on their behalf to other agencies.

Contact our Advisor

This is a new pilot project to assist local residents with telephone advice and, where necessary, home visits. To contact our advisor, telephone 01323 415350 or 0753 8795 155.

The Independent Living Advisor is based in the council's Private Housing Team, part of the Environmental Health service. Our partner agencies can refer clients in Eastbourne to the Advisor using the referral form available to download below.

In this section and Related Pages you can also find application forms for Private Housing Assistance and energy saving grants, advice leaflets and an online Support Groups Directory - find over 300 useful organisations including housing advice, social care, money advice and help for older people.

You are at: www.eastbourne.gov.uk/ila

Independent Living Advisor Information Sheet
Independent Living Advisor Information Sheet - [30 KB] Download an information sheet about the council's Private Housing Independent Living Advisor pilot project in Eastbourne.
Independent Living Advisor - Partner Agency Client Referral Form
Independent Living Advisor - Partner Agency Client Referral Form - [47 KB] Download a referral form for our partner agencies to refer clients in private housing in Eastbourne for a visit from the council's Independent Living Advisor.
Quick Checklist of Private Housing Assistance in Eastbourne
Quick Checklist of Private Housing Assistance in Eastbourne - [29 KB] Download a quick summary guide to the types of private housing assistance available in Eastbourne, with details of who is eligible for grants and interest-free loans.
Private Housing Assistance in Eastbourne Information Booklet
Private Housing Assistance in Eastbourne Information Booklet - [650 KB] Download our 'Because You Deserve It' information booklet, introducing the grants and interest free loans available to homeowners and private tenants in Eastbourne for home improvements.
Energy Saving Grants in East Sussex Information Booklet
Energy Saving Grants in East Sussex Information Booklet - [590 KB] Find out about the grants and discounts available from your local council in East Sussex to cut your heating costs - free or discounted insulation and solar panels from the East Sussex Energy Partnership.
Private Housing Renewal Policy for Eastbourne
Private Housing Renewal Policy for Eastbourne - [282 KB] Download our Private Housing Renewal Policy, which sets out the broad range of assistance for families, older or disabled homeowners in Eastbourne who need help to repair, improve or adapt their homes.