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Help with Your Rent Shortfall: Discretionary Housing Payments

Discretionary Housing Payments (DHPs)

Discretionary Housing Payments help those who are in receipt of some (but not full) benefits to meet the cost of their rent and Council Tax.  However, if your current benefit covers your full rent (i.e. the amount that your landlord charges you less service charges), you will not be eligible for a DHP. 

Each case is assessed on its own merit - you are not automatically entitled to a DHP, and you will not be entitled to a DHP if you are already in-receipt of full Housing and Council Tax Benefits.  In addition DHP's are normally only awarded for a short period, up to a maximum period of 26 weeks.

I receive full Housing Benefit and Council Tax Benefit, but I am still struggling financially. Can I still get a DHP?

No, the DHP scheme is aimed at topping up any payment of Housing or Council Tax Benefit up to your 'Eligible' rent. If your Housing Benefit covers your full rent (less any service charges) you are not entitled to a DHP. If your Council Tax Benefit covers your full Council Tax charge, then you are not entitled to a DHP.  Remember that your Housing Benefit does not cover ineligible service charges such as heating, lighting, hot water and water charges.

Who is entitled to apply for a DHP?

You can apply for a DHP if you are resident in the Eastbourne Borough Council area and if you are receiving full Housing Benefit or Council Tax Benefit.

How do I apply for a DHP?

If you wish to apply for a DHP you will need to fully complete and return a signed and dated DHP Application Form.  Please refer to the form below.

Who decides if I will qualify for a DHP?

If you apply for a DHP your claim will be looked at by a Senior Benefits Officer. They will make a decision based on all of your circumstances. If you are not happy with their decision you can ask for it to be reviewed. This will be carried out by a Principal Benefits Officer or the Benefits Manager.  Since a DHP is not a payment of Housing Benefit you are not able to appeal the decision any further.

DHP Form
DHP Form - [80 KB] Use this form to apply for Discretionary Housing Payments (DHP)

Contact Details

  • Tel 01323 415807