Complaints about Smoking in Smokefree Premises

What to do if you believe someone is breaking the law by smoking in a smokefree premises or vehicle.

Firstly we suggest you let a member of staff at the business know as soon as possible so the incident can be dealt with quickly at the time.

Smokefree Eastbourne Contact Form

If you are not satisfied and would like to make a complaint, in Eastbourne you can contact the council's Licensing Team using the online form below.

National Freephone Number

Alternatively you can call the national Smokefree England compliance line to report possible breaches of the law. This is a freephone number 0800 587 166 7.

Your call will be answered by a call centre operator, who will then forward the information to the relevant local council to follow-up as appropriate.

A call to the smokefree compliance line should be approximately 3 minutes long. Information will be emailed to local authorities on a daily basis.