Food Complaints - Trading Standards

How to make a complaint about food - advice on the types of complaint that Trading Standards can deal with.

Trading Standards complaints in Eastbourne are dealt with by East Sussex County Council Trading Standards service.

This advice can also be downloaded as a leaflet in PDF format below.

When Should You Complain to Trading Standards?

East Sussex Trading Standards deal with food complaints about:

• Chemical contamination of food and improper use of additives

• Composition of food - for example sausages must contain a minimum percentage of meat

• Adulteration of foods

• Labelling offences, and misleading claims

• Quality and nature of food - for example cod sold as haddock

You can contact East Sussex Trading Standards on 0345 60 80 197, or online using the link from this page.

Other types of food complaints are dealt with by:

• Environmental Health (Eastbourne Borough Council)

• The Shop, Manufacturer or Supplier