Food Complaints

This section has advice on how to complain about an item of food you have bought shopping in Eastbourne.

To find out how to complain about the hygiene of a food premises, go to our Eating Out section.

Complaints about Food Items

For food items, we have produced a leaflet with advice on what to do if you find a foreign object in food, explaining who it is best to contact depending on the type of complaint.

The leaflet is available to download below in PDF format, or you can view the advice as a series of pages in this section.

The printed version of the leaflet is produced large format in the style of a restaurant menu, available to order using our online form in this section.

Leaflet - How to Make a Complaint about Food

Environmental Health receives many complaints relating to food each year. Foreign objects in food are a common complaint, however not all pose a health risk. Our leaflet includes advice on:

• Who Should You Complain To? - when to contact Environmental Health, Trading Standards or the shop, manufacturer or supplier
• Advice on Common Food Complaints - foreign objects in tinned and dried foods, bakery goods and confectionery, fruit and vegetables, meat and fish
• What to Do When Making a Complaint - tips for Do's and Don'ts

Download Leaflet