How to make a complaint about food, either items of food you have bought, or about food safety standards in a catering business.
Environmental Health receives many complaints relating to food each year.
Foreign objects in food are a common complaint, however not all pose a health risk.
This section covers:
Complaints about Food Items
Advice on who you should complain to, depending on the type of complaint - Environmental Health, Trading Standards, or the shop, manufacturer or supplier
Typical food complaints explained, with suggestions for the most suitable course of action for you to take
What to do - Do's and don'ts when making a complaint
This advice can also be downloaded as a leaflet in PDF format below.
Complaints about Food Premises
What to do if you are unhappy about the hygiene standards in a food business, or you believe that you have been made ill by eating out.