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How to Make a Complaint about Food

Food Safety
How to make a complaint about food, either items of food you have bought, or about food safety standards in a catering business.
 
Environmental Health receives many complaints relating to food each year.
 
Foreign objects in food are a common complaint, however not all pose a health risk.
 
This section covers:

Complaints about Food Items

  • Advice on who you should complain to, depending on the type of complaint - Environmental Health, Trading Standards, or the shop, manufacturer or supplier
  • Typical food complaints explained, with suggestions for the most suitable course of action for you to take
  • What to do - Do's and don'ts when making a complaint
 
This advice can also be downloaded as a leaflet in PDF format below.

Complaints about Food Premises

What to do if you are unhappy about the hygiene standards in a food business, or you believe that you have been made ill by eating out.
How to Make a Complaint about Food
How to Make a Complaint about Food - [162 KB] Advice on how to complain about an item of food you have bought.