Food Complaints

Advice on how to complain about an item of food you have bought, or about a food premises such as a cafe or restaurant you have visited in Eastbourne.

We have produced a leaflet with advice on what to do if you find a foreign object in food, explaining who it is best to contact depending on the type of complaint.

The leaflet is available to download below in PDF format, or you can view the advice as a series of pages in this section.

The printed version of the leaflet is produced large format in the style of a restaurant menu, available to order using our online form.

Leaflet - How to Make a Complaint about Food

Our leaflet includes advice on:

• Who should I complain to? - when to contact Environmental Health, Trading Standards or the shop, manufacturer or supplier
• Common food complaints - foreign objects in tinned and dried foods, bakery goods and confectionery, fruit and vegetables, meat and fish
• What to do when making a complaint - Do's and don'ts
• Contact details for Environmental Health and Trading Standards