Environmental Health Customer Survey Feedback Form

If you have received a customer survey letter from Environmental Health, you can complete the reply form online below. You will need to enter the reference which you will find in your letter.

If you have not received a survey letter, or if you have any specific comments, praise or complaints where you would like a reply, please use our separate Contact Form or Complaints Form in this section.

» Required Fields

» Please enter the reference from your letter:

Please tick one box for each question:

Courteousness and politeness of our officers:

Excellent
Good
Fair
Poor

Helpfulness of our officers:

Excellent
Good
Fair
Poor

Explanation of the purpose of our call or visit:

Excellent
Good
Fair
Poor

Our officers’ response to your questions:

Excellent
Good
Fair
Poor

Clear explanation about anything you were required to do:

Excellent
Good
Fair
Poor

Easy to understand letters/publications/forms:

Excellent
Good
Fair
Poor

How we met any specific personal requirements, such as language:

Excellent
Good
Fair
Poor

The overall service provided by us:

Excellent
Good
Fair
Poor

Related Documents

Environmental Health Customer Feedback Survey - Example Letter

Example of the customer satisfaction survey letter sent out each month to a randomly selected sample of customers who have had contact with the council's Environmental Health service during the previous month. (39.1 KB)

Eastbourne Borough Council, Town Hall, Grove Road, Eastbourne, East Sussex, BN21 4UG. Telephone: 01323 410000