All applicants have a 'right of appeal'. If you feel that Eastbourne Borough Council has not responded appropriately to your request, please forward any correspondence to the address below detailing your reasons for appealing.
Strategic Projects Co-ordinator
Eastbourne Borough Council
1 Grove Road
Eastbourne
East Sussex
BN21 4TW
E-mail: customerfeedback@eastbourne.gov.uk
Telephone: +44 (0) 1323 415 143
Facsimile: +44 (0) 1323 415 130
If you are not content with the outcome of your internal appeal, you may apply directly to the Office of Public Sector Information (OPSI) for a decision. Generally, OPSI cannot make a decision unless you have already exhausted the internal complaints procedure provided by Eastbourne Borough Council.
Further appeals should be sent to the OPSI for review. Any complaint to OPSI must:
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Be made in writing,
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State the nature of the complaint in no more than 2,000 words, and
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Include a copy of the Council’s written response to the complaint under regulation 17(3) where this exists.
OPSI will acknowledge the complaint in writing within 3 working days of receipt. All appeals should be sent to:
Office of Public Sector Information
Standards Division
1.35, Admiralty Arch
The Mall
London SW1A 2WH
Telephone: +44 (020) 7276 5217
Fax: +44 (020) 7276 5207
E-mail: opsistandards@cabinet-office.x.gsi.gov.uk
