If you are not content with the outcome of your internal appeal, you may apply directly to the Office of Public Sector Information (OPSI) for a decision.
Generally, OPSI cannot make a decision unless you have already exhausted the internal complaints procedure provided by Eastbourne Borough Council.
Further appeals should be sent to the OPSI for review. Any complaint to OPSI must:
Be made in writing,
State the nature of the complaint in no more than 2,000 words, and
Include a copy of the Council’s written response to the complaint under regulation 17(3) where this exists.
OPSI will acknowledge the complaint in writing within 3 working days of receipt. All appeals should be sent to:
Office of Public Sector Information
Standards Division
1.35, Admiralty Arch
The Mall
London SW1A 2WH
Telephone: +44 (020) 7276 5217
Fax: +44 (020) 7276 5207
