Managing our performance is key to ensuring that we provide the best quality service we can whilst maintaining value for money.
Our annual performance is measured using a set of performance indicators (PIs). We use local performance indicators. These are set up by the council to show how well we are meeting our own local priorities and objectives.
Covalent
Covalent is our performance management database. It holds all of our performance indicators, actions and risks. For performance indicators (PIs) it includes:
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The PI type, reference number and definition
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The name of the portfolio owner responsible for the performance of the PI
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Targets from 2009 / 10
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Historical data where available
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Commentary on performance
