Queuing System
The Customer Contact Centre hosts a queuing system. This allows us to monitor customer waiting times as well as placing you in the appropriate queues.
Please go to the initial reception desk where you will be issued with a ticket number and asked to wait in our seating area.
Your number will be called and displayed on a screen. This tells you which counter or interview room you should go to.
Reception Desk
When you have been asked to provide documentation for any council services we will usually ask you to bring them to the main reception desk.
Our Customer Service Officers will be able to give you a receipt for most items. We will then pass the information to the responsible department.
