Customer Contact Centre - 1 Grove Road

Our Customer Contact Centre is the main reception area for all council departments. You can visit us for all services the council provides.

This section gives you information about the Customer Contact Centre, its services and how it can help you.

Address

The Customer Contact Centre is near Eastbourne town centre at:

1 Grove Road
Eastbourne
BN21 4TW

Opening Times

The Customer Contact Centre is open from 9am until 5pm from Monday to Friday, except Wednesdays when offices open at 9.30am. This later start is due to staff training.

Services Based at 1 Grove Road

In addition to the service provided by the Customer Contact Centre the following service areas and departments are also based at 1 Grove Road:

• Housing Benefits
• Non Domestic Rates (Business Rates)
• Council Tax
• Environmental Health
• Find a Home
• HomeMove Lettings System - search available properties from the council's Housing Register

• Building Control

• Economic Development
• Leisure and Culture
• Parking
• Parks and Gardens
• Roads, Highways and Pavements
• Rubbish, Waste and Recycling
• Planning (Visits by appointment only)
• Trees and Woodland