Our Customer Contact Centre is the main reception area for all council departments. You can visit us for all services the council provides.
This section gives you information about the Customer Contact Centre, its services and how it can help you.
Address
The Customer Contact Centre is near Eastbourne town centre at:
1 Grove Road
Eastbourne
BN21 4TW
Opening Times
The Customer Contact Centre is open from 9am until 5pm from Monday to Friday, except Wednesdays when offices open at 9.30am. This later start is due to staff training.
Services Based at 1 Grove Road
In addition to the service provided by the Customer Contact Centre the following service areas and departments are also based at 1 Grove Road:
- Housing Benefits
- Non Domestic Rates
- Council Tax
- Environmental Health
- Find a Home
- HomeChoice Lettings System - search available properties from the council's Housing Register
- Eastbourne Homes Ltd - managing Eastbourne Borough Council's housing stock
