Main Contact Details
The council's offices are in more than one building but our main point of contact is the Customer Contact Centre at:
1 Grove Road
Eastbourne
East Sussex, BN21 4TW
Open 9am until 5pm from Monday to Friday, except Wednesdays when offices open at 9.30am
Telephone enquiries: 01323 410000
Fax: 01323 415999
Minicom: 01323 415111
Email: enquiries@eastbourne.gov.uk or use our General Enquiries Form below.
Contact a Specific Department or Service
In addition to our main switchboard, Council Tax has a direct number:
Council Tax: 0845 300 6715
Our three main offices are all in Grove Road. Visit each office's web pages for their full addresses and a list of services for the building:
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Customer Contact Centre. Open 9am until 5pm from Monday to Friday, except Wednesdays when offices open at 9.30am
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Town Hall. Open 9am until 5pm from Monday to Friday, except Wednesdays when offices open at 9.30am
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68 Grove Road. Visits are by appointment only. Planning and Building Control also run surgeries
You can also use the A to Z of Services to locate the service area you want to contact.
Deliveries
Please make arrangements with the appropriate department to deliver to their own office building.
DX Address
Our DX address is Eastbourne Borough Council, DX 6921 Eastbourne
Response Times
Our Customer Charter says we aim to respond to your letters within 10 working days and answer your telephone calls within 20 seconds.
General Enquiries Form
Please use the form below to send us general enquiries.
