There are a number of websites that can help you to complain effectively. Links to these websites are available under Other Websites.
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Directgov Making a Complaint
A guide to complaining to all levels of government from the central government portal. They also have advice on reducing spam and junk mail.
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Howtocomplain.com
Independent website that allows you to submit, escalate and resolve complaints online, and talk to others about your experiences via message boards.
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Watchdog Guide to Complaining
Advice on the BBC website from Watchdog on the art of complaining.