Service Announcement 21 June 2017: customers are currently experiencing an issue logging in to My Account or resetting a password. We are urgently investigating this problem and apologise for the inconvenience.
The simplest and cheapest way to contact us is online. Use our online form below if you can't find the information you need on our website. You can also:
Switchboard and Out-of-Hours Emergency Number:
You can call us between 8.30 a.m. to 5.30 p.m. - Monday to Friday. This now includes Council Tax and Housing Benefits enquiries (but not Cemeteries and Crematorium).
In an emergency, calling this number will connect you to our out-of-hours service.
Further Contact Details
Cemeteries and Crematorium
Please call 01323 761093 for funeral, cemetery and crematorium enquiries or contact Bereavement Services online.
Have you searched our website or tried our A-Z of Services? Most information is already on the website, and you can also report many issues online. Otherwise, please complete our form below: