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Contact Us


The simplest and cheapest way to contact us is online. Use our online form below if you can't find the information you need on our website.     You can also:

Switchboard and Out-of-Hours Emergency Number:
01323 410000

You can call us between 8.30 a.m. to 5.30 p.m. - Monday to Friday. This now includes Council Tax and  Housing Benefits enquiries (but not Cemeteries and Crematorium). 

In an emergency, calling this number will connect you to our out-of-hours service.

Further Contact Details

Cemeteries and Crematorium

Please call 01323 761093 for funeral, cemetery and crematorium enquiries or contact Bereavement Services  online.

Online Contact Form

Have you searched our website or tried our A-Z of Services? Most information is already on the website, and you can also report many issues online. Otherwise, please complete our form below:

Customer Contact Centre Opening Times

Our Customer Contact Centre at 1 Grove Road, Eastbourne, East Sussex, BN21 4TW is open from 9am until 5pm from Monday to Friday.

Text Relay

Our Text Relay number is: 18001 01323 410000

Text Relay helps deaf, hard of hearing and speech impaired people who use a textphone to connect with other people who are using a telephone or another textphone.

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