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Contact Us

Service Announcement: We are aware that several residents have received calls from people claiming to work on behalf of Eastbourne Borough Council, in an ‘accident investigation department’. We are urging residents to always exercise caution when receiving unsolicited calls and to never give out any personal information over the phone.

Enquiries

If you can't find the information you need on our website, the simplest and cheapest way to contact us is to use our online form below. Otherwise, you can call us on 01323 410000 between 8.30 a.m. to 5.30 p.m. - Monday to Friday. Alternatively, you can:

Council Tax and Housing Benefits Enquries

For Council Tax and Housing Benefits enquiries, please: 

  • complete the online form below 
  • or call 0845 300 6715 between 9.00 a.m. to 5.00 p.m. - Monday to Friday.

Cemeteries and Crematorium

Please call 01323 761093 for funeral, cemetery and crematorium enquiries or contact Bereavement Services online.

Online Contact Form

Have you searched our website or tried our A-Z of Services? Most information is already on the website, and you can also report many issues online. Otherwise, please complete our form below:

Customer Contact Centre Opening Times

Our Customer Contact Centre at 1 Grove Road, Eastbourne, East Sussex, BN21 4TW is open from 9am until 5pm from Monday to Friday.

Emergency Out of Hours Contact Number

If you need to contact us in an emergency when our offices are closed, please call:
0203 589 2999

Text Relay

Our Text Relay number is: 18001 01323 410000

Text Relay lets deaf, hard of hearing and speech impaired people who use a textphone to connect with other people who are using a telephone or another textphone.

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