Eastbourne Borough Council
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The Role of the Funeral Director

Most people choose to enrol the services of a funeral director to make the funeral arrangements on their behalf. They do so partly for reasons of convenience, at what is a stressful time, but also to ensure that the arrangements are carried out with dignity and propriety.
 
The funeral director is there to provide a professional and sympathetic service and will ensure your funeral arrangements are carried out in accordance with your wishes.
 
Their services usually provide:
 
  • 24 hour service
  • Private Chapel of Rest
  • Pre-paid and pre-arranged funerals
  • Choice of coffins and furnishings
  • Special services e.g. provision of horse-drawn hearse
  • Hearse and matching limousines
  • Bearers
 
The funeral director will:
 
  • Collect the body from the home/mortuary.
  • Meet by appointment, the executor or person arranging the funeral and discuss funeral arrangements.
  • Liase with us to arrange the cremation or burial service and advise us of all relevant instructions.
  • Arrange the attendance of a minister or other officiant and organist if required.
  • Make the necessary payments (disbursements) on your behalf, to include cemetery or crematorium fees, doctor's fees, minister's fees and organist fees.
  • Ensure all necessary official documents are completed and delivered to us within the required timescales.
  • Transport the coffin and any floral tributes to the crematorium or cemetery.
  • Ensure the funeral is carried out under the guidance of a Funeral Director.
 
Additionally, on request the Funeral Director will:
 
  • Prepare the body for viewing, a procedure which may include embalming and /or cosmetic treatment.
  • Arrange for the publication of obituaries.
  • Provide floral tributes.
  • Organise a collection for a named charity.
  • Following cremation, remove the cremated remains from the crematorium on your behalf, to their Chapel of Rest, pending a decision on their final resting place.
  • Arrange a private burial of the cremated remains at a cemetery or churchyard of your choice.
 
Your choices - you can:
 
  • Use your own vehicles to meet the hearse at the church or crematorium.
  • Use your own bearers.
  • Ask for jewellery to be worn by the deceased.
  • Have a religious or non-religious service.
  • Have an organist, or use the music system of the crematorium, or both.

Eastbourne Borough Council, Town Hall, Grove Road, Eastbourne, East Sussex, BN21 4UG.    Telephone: 01323 410000