Find out what to do if there is an outbreak of norovirus or gastroenteritis in a hotel or other guest accommodation where you are staying.
If there are cases of illness amongst guests that are suspected Viral Gastroenteritis (Norovirus), the hotel should work closely with Eastbourne’s Environmental Health team and follow infection control guidelines. Outbreaks are closely monitored by the local Health Protection Unit.
What Guests Should Do
Viral Gastroenteritis is very infectious and can readily transmit from person to person. The virus can be spread like the common cold, through airborne particles, or via contact surfaces. It is therefore important that you follow good hygiene measures including thorough, frequent hand washing.
It is usually a short lived illness lasting 24 - 48 hours, causing vomiting and/or diarrhoea, sometimes with a temperature and tummy pains.
If you do feel unwell during your stay please inform a member of staff. If necessary the management will be able to contact a local GP on your behalf.
Please stay in your room as much as possible until 48 hours after your symptoms have passed and drink plenty of bottled water. You should avoid coach trips while you are feeling unwell to prevent the spread of infection to others.
You can find further information using the links from this page, including advice from the NHS with an online video.
