Find out what the council's Health and Safety Team do not deal with and how you can help yourself to get advice or guidance.
We do not deal with:
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Hotel accommodation (short-stay) conditions, cleanliness and standards of customer service – this is dealt with by the council’s Tourism Team, if the provider is a member of the Eastbourne Hospitality Association, or alternatively Consumer Direct
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Retail standards of customer service – this is dealt with by Consumer Direct
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Health and safety standards in nursing homes – these are dealt with by the Health and Safety Executive (HSE), although we deal with these in care homes
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Standards of care in nursing or residential care homes – this is dealt with by the Care Quality Commission (CQC)
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Housing Health and Safety Rating System in privately rented properties and houses in multiple occupation (HMOs) - this is dealt with by the council’s Private Housing Team
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Employee relations and workplace disputes - these are dealt with by the Advisory, Conciliation and Arbitration Service (ACAS)
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Fire safety in the workplace - this is dealt with by East Sussex Fire and Rescue Service (ESFRS)
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Scaffolding - any urgent complaints about the location or safety of scaffolding should be reported to East Sussex County Council’s Highways Team
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Construction site safety, including worker safety or access while the site is closed or vacant – this is dealt with by the Health and Safety Executive (HSE)
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Asbestos in the home – this is dealt with by the council’s Private Housing Team
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Asbestos outside the home, for example a garden shed or a bonfire – this is dealt with by the council’s Pollution Team
