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Website Accessibility

We have tried to make our site as accessible as possible for all visitors. We have carried out user, browser and operating system testing, including accessibility testing with users that have disabilities.

Accessibility Standards

Our goal for the website is that all pages should meet the AA standards of the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.0.

A limited number of pages, such as those displaying maps provided by Google, do rely on JavaScript and will not be accessible to users of certain assistive technologies or users who have turned off JavaScript in their browsers.

We continue to try to improve the accessibility of the website, and your feedback is important to us for this.

Browsers and Operating Systems

Our website is designed to work best on the latest operating systems and browsers

We recommend Windows Vista and later with Google Chrome for optimal performance.

The website is also designed to work with Windows 7 and 8, and Mac OSX operating systems and Internet Explorer 9 and later, Google Chrome and Mozilla Firefox.

The website will work with Windows XP and Internet Explorers 7 and 8 but there are known issues that may impact on your experience and the usability in some areas.

PDF and Accessibility

Visually impaired users may have trouble reading PDF files with older screen reader software. Adobe recommend you always have the latest Adobe Reader software installed because it is "specifically designed to make it easier for people with disabilities to read PDF files, regardless of whether the files have been optimized for accessibility.".

Recommended Websites

We recommend:

  • the BBC's My Web My Way accessibility pages to help users with disabilities to use our, and all websites successfully.

  • AbilityNet's My Computer My Way pages to find and use all accessibility features that are built into your computer, laptop, tablet or smartphone


If you think that there is an accessibility problem with the site please contact us and explain the difficulties you are having. We will try to overcome any problems we are made aware of.

Contact Us

The quickest and easiest way to contact us is by
Email Contact Form
Otherwise you can contact us by
Telephone Contact
01323 410000
In Person Contact
In Person: